Citadelle Concierge
Concierge • Property Care • Lifestyle
Services

Modular concierge support for discerning owners.

Select the pillars you need today—layer extra care as your property evolves.

  • 01 Tailored changeover programs
  • 02 Preventive maintenance oversight
  • 03 Outdoor & wellness care
  • 04 Guest experience design

Core capabilities

Changeovers & Housekeeping

  • Arrival / departure staging with photographic proof
  • Five-star linen service with damage logging
  • Deep cleans, laundry & restocking playbooks
  • Seasonal openings and closings

Operations & Maintenance

  • Preventive inspections with actionable reporting
  • Reliable artisan sourcing & supervision
  • Smart home, HVAC, and security monitoring liaison
  • Inventory management for amenities & supplies

Outdoor & Wellness

  • Pool chemistry balancing & equipment care
  • Jacuzzi, sauna, and spa preparation
  • Landscape coordination & exterior lighting checks
  • Storm readiness and rapid response clean-ups

Guest & Lifestyle Concierge

  • VIP welcome rituals and gift sourcing
  • 24/7 bilingual guest messaging
  • Chef, driver, and experience curation
  • Business concierge for retreat organisers

Renovation & project oversight

We supervise works, share weekly progress visuals, and coordinate trades end-to-end.

Guest journey curation

Signature welcomes, chefs, chauffeurs, and bespoke itineraries elevate every stay.

Owner peace of mind

Concise reporting, transparent billing, and a rapid-response protocol protect your asset.